Ordering & Shipping Information
How to Order
All orders must be placed through our secure online ordering system. We do not take telephone orders, CODs or checks.
All orders are shipped via USPS. Turn around depends on the shipping method you choose at checkout and where the package is being shipped. USPS will estimate delivery times for your order during checkout. Most packages shipped to the continental US will arrive in 2-9 days.
Orders are processed and shipped within 48 hours of order receipt. You will be e-mailed a USPS Mail tracking number as soon as the shipment is ready for USPS pickup. Actual delivery time of the packages as it processes through the US Postal Service will vary depending on the final destination. We can not guarantee US Postal Service delivery times – only our time to prepare the package for shipping.
Shipping is calculated on the weight of items purchased. We ship USPS First Class, Parcel Post, Priority Mail and Express Mail. You will be able to select your preferred shipping method at checkout.
How your order will be packaged
Each bar of unscented soap will be wrapped in a a signature Two Little Blackbirds corrugated sleeve and shrink wrapped. Scented soaps will be shrink wrapped and labeled. Your items are then boxed in a USPS priority mail box or sturdy corrugated box, depending on your selected shipping method, and padded as needed.
How your Credit Card or Bank Account will be charged
All of our payment processing is handled through PayPal. As the global leader in online payments, PayPal offers our customers a Secure, Accessible, Fast, Easy (SAFE), and reliable environment for making online payments. You DO NOT need a PayPal account to purchase from us if you are using your credit card.
PayPal developed the world’s most advanced proprietary fraud-prevention system to ensure the security of any personal or transactional information in our payment network. We will never share your personal account information with anyone.
Available in 190 countries and regions around the world, millions of buyers and sellers, online retailers and businesses, and traditional offline businesses are using PayPal for online payments.
When you pay with PayPal, your payment goes through instantly.
PayPal provides you with an easy-to-use environment for all your online transactions. Anyone with an email address can sign up for a Personal, Premier, or Business account.
If there is a problem with your order
If there is a problem with your order, please contact us immediately and we work to do everything to make the transaction right! You can contact us at firstname.lastname@example.org.
If for some reason we experience a problem with your order, we will let you know immediately via e-mail to the address you provided during checkout.