Wholesale Terms

WHOLESALE TERMS

GENERAL INFORMATION
MINIMUMS
PAYMENT
CANCELLATIONS
RETURN POLICY
FAIR PROFIT
TAXES
FAX, EMAIL AND PHONE ORDERS
PARTIAL SHIPPING
US SHIPPING RATES
INTERNATIONAL SHIPPING RATES

GENERAL INFORMATION

  • Candles are made from soy wax and all cotton wicks.
  • Candle containers may vary in style and different container styles will be stated in the product description.
  • All Aromatherapy candles are created with essential oils
  • Suggested retail prices will be indicated in the item listing (approximately 2X the wholesale price)

MINIMUMS

  • Minimum order for wholesale discount is one dozen (12) candles – wholesale discounts are applied based on the total of your order before discount is taken:
    • 1-2 dozen = 30% Discount
    • 3-4 dozen = 40% Discount
    • 5 dozen or more = 50% Discount

PAYMENT

  • All orders must be pre-paid before shipping.
  • This web shop  accepts Visa, Mastercard, American Express, Discover and PayPal.
    • All payments must be processed online through our shopping cart system.
  • We regret that Two Little Blackbirds does not offer terms.

CANCELLATIONS

  • Orders are not cancelable once shipped.
  • Any orders cancelled prior to shipping will incur a charge equal to 20% of the order as a processing fee.

RETURN POLICY

  • All sales are final unless they are damaged or defective.
  • Candles cannot be returned for any other reason.
  • Candles that have been lit cannot be returned; we suggest you to fully inspect the candles upon receipt before lighting.
  • Claims must be made in writing to Two Little Blackbirds within 14 days of the delivery drop-off date. Failure to inspect and notify within this period will result in buyer waiving all claims for damages and/or shortages.
  • If cartons appear damaged when delivered, please take photos of the boxes before opening them. Call us immediately if the goods are also damaged, so we can file claim with the shipper.
  • If goods appear damaged upon opening cartons, please contact us immediately.

FAIR PROFIT

  • Buyer agrees to not advertise prices below SRP for more than 30 days for sales and specials.
  • While we do not discriminate against the use of eBay or Etsy as a sales venue, stores who utilize these and other similar sites to sell goods for signifcantly less than SRP risk termination of their wholesale account. Our SRPs are determined in such a way to allow retailers a fair profit.
  • Two Little Blackbirds reserves the right to limit sales and to refuse orders.

TAXES

  • Unless otherwise stated on the face hereof, stated prices do not include any customs duties, sales, use, value added, excise, federal, state, local or other taxes. All such duties or taxes shall be paid by customer, or, in lieu thereof, customer shall provide Two Little Blackbirds with an appropriate tax exemption certificate.

FAX, EMAIL, OR PHONE ORDERS

  • We encourage all customers to use our Cloud9 Fabrics Online Store for ordering. You will find it a very user-friendly and secure interface which can give you the latest updates on items and stock status.
  • We do not accept fax, email or phone orders to ensure protection of your credit information.

PARTIAL SHIPPING

  • We cannot partial ship any orders.
    • If you want a portion of items immediately and a portion shipped at a later date, they must be put into two separate orders.
  • Shipping cannot be combined between 2 or more orders.

US SHIPPING RATES

  • All US orders are shipped UPS Ground, USPS or FedEX.
  • Shipping is free on all orders

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